Featured Resources

White Paper:
The Case for Telephonic Case Management

According to Rising Medical Solutions' annual Workers' Compensation Benchmarking Study, claims leaders and frontline claims staff rank nurse case management as the top medical management program most critical to claim outcomes. However, questions about outcomes and when and how to use this strategic tool persist.

A white paper by Rising examines telephonic case management to answer these key questions.

Case Study:
Cook County Receives Award for Work Comp Program

Cook County, Illinois, the second most-populous county in the U.S., was recently the recipient of an Achievement Award by the National Association of Counties (NACo) for operational improvements to better support injured employees, medical providers, and vendors.

Read this case study to see how the county's Department of Risk Management's Workers' Comp Division successfully manages workers' compensation benefits for more than 20,000 Cook County employees.

Work Comp Benchmarking Study:
10-Year Industry Report Card

Reprising survey questions used since the study’s inaugural publication, the tenth annual study reveals the trajectory of how claims management has (or has not) progressed over the past decade––ultimately delivering a 10-year industry report card.

In addition to quantifying industry advancement, the 2022 Report identifies how high-performing claims organizations distinguish themselves across 30-plus data variables to surpass trendlines and less successful peers in navigating persistent industry challenges.